Privacy Policy | FloraHealth

Introduction

Welcome to FloraHealth. We are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

Information We Collect

Personal Information

We may collect information that you provide directly to us, including:

Account information (email address, username)
Health and wellness data (meals, bowel movements, symptoms)
Photos of meals (if you choose to log meals using photos)
Any other information you choose to provide

Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

Device information (device type, operating system)
Usage data (features used, time spent in app)
Log data (IP address, access times)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Generate personalized gut health scores and insights
Identify patterns and relationships in your health data
Respond to your inquiries and provide customer support
Send you important updates about our services
Ensure the security and integrity of our platform

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your health data is stored securely and is encrypted both in transit and at rest. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
With service providers who assist us in operating our services (under strict confidentiality agreements)

Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete information
Delete your account and associated data
Export your data
Opt-out of certain communications

To exercise these rights, please contact us at support@florahealth.app.

Health Information Disclaimer

FloraHealth is designed to help you track and understand patterns in your digestive health. It is not a medical device and does not provide medical advice, diagnosis, or treatment. The insights and scores provided are based on your logged data and are for informational purposes only. Always consult with a healthcare professional for medical concerns.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@florahealth.app
Website: florahealth.app